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Salesforce CRM Analytics Data Analyst (FG6)

Location: 

Cluj, RO

​Who we are

Everything at BMW TechWorks Romania begins with passion. It transforms a job into a calling. It motivates us to continually reinvent mobility and bring new ideas to life and onto the roads. Passion for collaborative projects turns a team into a strong unit where every viewpoint is appreciated.

Whatever you aspire to, at BMW TechWorks Romania we live and breathe software and we offer a wide variety of departments and fields where you can share your professional passion with us. By delivering software all the way from the idea to the final product, we lead BMW into the future of digitalization and mobility. And this also means:

  • We search for excellence
  • We get involved
  • We keep it simple
  • We share trust

Join BMW TechWorks Romania on our journey of innovation and excellence as we redefine the future of motion, one product at a time. Our engineers are vital to the innovation and digitalization of BMW Group's driving machines, production, sales and banking processes, and you could be part of our evolving teams.
Document

Who we are

Everything at BMW TechWorks Romania begins with passion. It transforms a job into a calling. It motivates us to continually reinvent mobility and bring new ideas to life and onto the roads. Passion for collaborative projects turns a team into a strong unit where every viewpoint is appreciated.

Whatever you aspire to, at BMW TechWorks Romania we live and breathe software and we offer a wide variety of departments and fields where you can share your professional passion with us. By delivering software all the way from the idea to the final product, we lead BMW into the future of digitalization and mobility. And this also means:
• We search for excellence
• We get involved
• We keep it simple
• We share trust

Join BMW TechWorks Romania on our journey of innovation and excellence as we redefine the future of motion, one product at a time. Our engineers are vital to the innovation and digitalization of BMW Group's driving machines, production, sales and banking processes, and you could be part of our evolving teams.

What awaits you 

 

  • As a CRM Analytics Specialist, you will play a key role in the Retail CRM Analytics team, turning customer and sales data into actionable insights that drive business decisions
    Collaborate with business stakeholders to gather requirements, define KPIs, and translate them into data models and visualizations (design CRM dashboards) 
  • Perform deep-dive analysis to uncover trends, patterns, and opportunities across sales, marketing, and customer service
  • Support business units with self-service analytics, user training, and best practices for data interpretation 
  • Governance for data warehouse assets
  • E2E Testing 
  • Help shape the company’s data-driven culture by promoting the value of analytics across teams

 

What should you bring along  

 

  • University Degree in Engineering, Computer Science, Business or a related field 
  • Minimum of 3-5 years of experience working as a Data Engineer/Analyst
  • Knowledge and previous experience with Salesforce ecosystem (e.g. admin certification), data model is preferred
  • Experience with data preparation tools within CRM Analytics (Dataflows, Recipes, SAQL) or similar
    Familiarity with SQL and/or tools like Tableau or Power BI is a plus
  • Proficiency in building intuitive and impactful dashboards and visualizations
  • Understanding of relational data models, data integration, and data governance principles
  • Ability to interpret business needs and translate them into data solutions and strategic insights 
  • Excellent communication skills, with the ability to work cross-functionally and present findings to non-technical stakeholders 
  • Excellent English verbal and written skills 

What do we offer?

  • Challenging projects with which we are shaping the mobility of tomorrow
  • Great team spirit within an international team
  • State-of-the-art global IT landscape and processes
  • 100% implementation of the Agile Working Model methodology
  • Wide range of personal & professional development opportunities
  • High level of job security
  • Work-Life-Balance and flexible working hours
  • Attractive and performance-related remuneration
  • Dynamic and highly-motivating work environment

 

At BMW TechWorks Romania, we view diversity and inclusion in all its forms as a cornerstone of our team's strength. Equal opportunities are a priority, and fair treatment of all applicants and employees is a fundamental principal of our corporate policy. Our recruitment decisions ensure a balanced and inclusive approach, valuing our people’s different personalities and skills, experience and viewpoints, regardless of sexual orientation, national origin or citizenship, gender identity, age, race, color, ethnicity, religion, or disability.
Document

What do we offer?

• Challenging projects with which we are shaping the mobility of tomorrow
• Great team spirit within an international team
• State-of-the-art global IT landscape and processes
• 100% implementation of the Agile Working Model methodology
• Wide range of personal & professional development opportunities
• High level of job security
• Work-Life-Balance and flexible working hours
• Attractive and performance-related remuneration
• Dynamic and highly-motivating work environment

At BMW TechWorks Romania, we view diversity and inclusion in all its forms as a cornerstone of our team's strength. Equal opportunities are a priority, and fair treatment of all applicants and employees is a fundamental principal of our corporate policy. Our recruitment decisions ensure a balanced and inclusive approach, valuing our people’s different personalities and skills, experience and viewpoints, regardless of sexual orientation, national origin or citizenship, gender identity, age, race, color, ethnicity, religion, or disability.


Job Segment: Data Warehouse, Retail Sales, Data Analyst, Computer Science, CRM, Technology, Retail, Data

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