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Salesforce Consultant/Business Analyst

Location: 

Cluj, RO

​Who we are

Everything at BMW TechWorks Romania begins with passion. It transforms a job into a calling. It motivates us to continually reinvent mobility and bring new ideas to life and onto the roads. Passion for collaborative projects turns a team into a strong unit where every viewpoint is appreciated.

Whatever you aspire to, at BMW TechWorks Romania we live and breathe software and we offer a wide variety of departments and fields where you can share your professional passion with us. By delivering software all the way from the idea to the final product, we lead BMW into the future of digitalization and mobility. And this also means:

  • We search for excellence
  • We get involved
  • We keep it simple
  • We share trust

Join BMW TechWorks Romania on our journey of innovation and excellence as we redefine the future of motion, one product at a time. Our engineers are vital to the innovation and digitalization of BMW Group's driving machines, production, sales and banking processes, and you could be part of our evolving teams.
Document

Who we are

Everything at BMW TechWorks Romania begins with passion. It transforms a job into a calling. It motivates us to continually reinvent mobility and bring new ideas to life and onto the roads. Passion for collaborative projects turns a team into a strong unit where every viewpoint is appreciated.

Whatever you aspire to, at BMW TechWorks Romania we live and breathe software and we offer a wide variety of departments and fields where you can share your professional passion with us. By delivering software all the way from the idea to the final product, we lead BMW into the future of digitalization and mobility. And this also means:
• We search for excellence
• We get involved
• We keep it simple
• We share trust

Join BMW TechWorks Romania on our journey of innovation and excellence as we redefine the future of motion, one product at a time. Our engineers are vital to the innovation and digitalization of BMW Group's driving machines, production, sales and banking processes, and you could be part of our evolving teams.

What awaits you

 

  • As a Salesforce Consultant / Business Analyst, you will be part of one of the two dedicated feature teams within our hub and play a key role in product team—ensuring the smooth and effective delivery of business requirements across our large-scale Salesforce ecosystem
  • Be an integral part of a self-managed feature team that values open communication, knowledge sharing, and delivering business-driven solutions
  • Gather, analyze, and refine business requirements, translating them into user stories and functional specifications
  • Facilitate workshops and meetings with stakeholders to understand and capture special business needs, pain points, and desired outcomes
  • Support backlog refinement and sprint planning activities, ensuring requirements are clearly defined and prioritized
  • Collaborate with developers and QA to ensure solutions meet business expectations and are thoroughly tested
  • Help define and document business processes, identifying areas for improvement 
  • Assist in change management, product release, user training, and the creation of support documentation to promote successful adoption
  • Actively contribute to Agile ceremonies such as daily stand-ups, sprint reviews, and retrospectives, helping the team stay aligned and focused on delivering value


What should you bring along 

 

  • University Degree in Engineering, Computer Science, Business or a related field
  • Minimum 3-5 years of proven experience as a Salesforce Consultant or Business Analyst
  • Solid understanding of the Salesforce ecosystem, particularly Sales Cloud and/or Service Cloud, or other CRM systems
  • Proven ability to translate business needs into functional and technical requirements
  • Proficiency in documenting user stories, process flows, and system configurations
  • Strong analytical and problem-solving skills with attention to detail
  • Excellent communication and stakeholder management abilities
  • A proactive, solution-oriented approach with a passion for digital transformation
  • Ability to work and collaborate in cross-functional teams
  • Familiarity with tools like Jira, Confluence, Lucidchart, or MagicDraw is an advantage
  • Understanding of Agile/Scrum methodologies and CRM-related processes
  • Salesforce certifications, like Administrator, App Builder or Sales/Service Cloud Consultant are a plus
  • Excellent English verbal and written skills

What do we offer?

  • Challenging projects with which we are shaping the mobility of tomorrow
  • Great team spirit within an international team
  • State-of-the-art global IT landscape and processes
  • 100% implementation of the Agile Working Model methodology
  • Wide range of personal & professional development opportunities
  • High level of job security
  • Work-Life-Balance and flexible working hours
  • Attractive and performance-related remuneration
  • Dynamic and highly-motivating work environment

 

At BMW TechWorks Romania, we view diversity and inclusion in all its forms as a cornerstone of our team's strength. Equal opportunities are a priority, and fair treatment of all applicants and employees is a fundamental principal of our corporate policy. Our recruitment decisions ensure a balanced and inclusive approach, valuing our people’s different personalities and skills, experience and viewpoints, regardless of sexual orientation, national origin or citizenship, gender identity, age, race, color, ethnicity, religion, or disability.
Document

What do we offer?

• Challenging projects with which we are shaping the mobility of tomorrow
• Great team spirit within an international team
• State-of-the-art global IT landscape and processes
• 100% implementation of the Agile Working Model methodology
• Wide range of personal & professional development opportunities
• High level of job security
• Work-Life-Balance and flexible working hours
• Attractive and performance-related remuneration
• Dynamic and highly-motivating work environment

At BMW TechWorks Romania, we view diversity and inclusion in all its forms as a cornerstone of our team's strength. Equal opportunities are a priority, and fair treatment of all applicants and employees is a fundamental principal of our corporate policy. Our recruitment decisions ensure a balanced and inclusive approach, valuing our people’s different personalities and skills, experience and viewpoints, regardless of sexual orientation, national origin or citizenship, gender identity, age, race, color, ethnicity, religion, or disability.


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