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High Performance Centre Salesforce Administrator Job


Cluj, RO Brasov, RO Bucuresti, RO Iasi, RO Novi Sad, RS Remote, RO Sibiu, RO Timisoara, RO

NTT DATA is a leading IT service provider and global innovation partner headquartered in Tokyo, with business operations in over 40 countries. We help develop innovative business and IT solutions for organizations in the public and private sectors. NTT DATA Romania provides development assistance and expert advice to IT service providers, system integrators, software companies and customers across various industries.

It is time to rethink what you expect from your employer

At NTT DATA Romania, we understand you are not just building a career – you are building a life. Our main asset is our people and we believe that our success depends on the opportunities you get to expand your talent. With 119.500 colleagues, business operations in over 50 countries and with many of the Fortune Global 100 among our clients, a career at NTT DATA offers you countless ways to make an impact in a fast growing organization. If you would like to be part of our stellar team, we invite you to apply online today.

Project Overview

We are building a team of Salesforce Administrators and Developers within our High Performance Centre, to contribute to the implementation of Salesforce CRM for a key-player in the pharmaceutical industry. Job openings in this area vary from experience developers to configurators/admins and juniors keen on learning Salesforce. You will find an enthusiastic international team to work, discuss and grow with.



What you can expect & what we want you to do


As a technical lead you will:

  • Be responsible for implementing technology solutions for clients 
  • Assume the scope of the project based on the requirements gathering (BRD, CCD, prototype, interface & history data loading) and the proposal and contract key elements (scope, deadline, budget, etc.) 
  • Take responsibility for the delivery and quality of projects (application front end or back end, data, releases installation and performance) within expected schedule, resources and quality commitments 
  • Manage issues faced during the project and propose the best solution or workaround based on the analysis of issues/problem 
  • Request allocation of resources and manage their daily work 
  • Follow up the plan of charges/resources, the planning and the quality of deliverables and provide regular and ad hoc reporting on the project status 
  • Provide direct support and develop the project team 
  • Develop and share his knowledge and abilities with entire team 
  • Follow and improve the organization, procedures and tools


As an admin/configurator/tester you will:

  • Analyze client requests and take necessary actions according to defined process
  • Customize and configure application according to the requirements
  • Warn of potential impact of request on the given application functionality/performance
  • Validate/check work of other teams if involved in delivering requested solution
  • Advice on feasibility of the issue solving or requested improvements and changes
  • Manage issues faced during the project and propose the best solution or workaround based on the analysis of issues/problem 
  • Answer to technical questions of internal clients
  • Create and maintain documentation of delivered solution
  • Provide effort estimation
  • Perform unit and integrated tests


What you are good at & what you’ll need to win


  • Have Salesforce knowledge or similar experience
  • Ideally have a Salesforce Admin certification
  • Very good English skills
  • Know-how of several Salesforce CRM modules
  • Strong technical background
  • A sense of business understanding

Are you up for the challenge?

This is the opportunity to do something impactful and be part of a company that is revolutionizing the IT industry. And we couldn’t do it without someone like you. So what do you say, will you make the career move of a lifetime? If this sounds interesting, we look forward to receiving your application and meeting you soon!

Join NTT DATA Romania, grow your career and take advantage of our Home Office perks, sponsored certifications, premium Online Library, Relaxation Lounges, fantastic crew and many other benefits!

Should you have any queries or require further information, we are happy to hear from you at start.career@nttdata.ro . Not the job for you? Perhaps you have a friend who would be a perfect fit. Send them this link!

Job Segment: Pharmaceutical, CRM, Front End, Science, Technology

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