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Technical Consultant with German (Windows) Job

Location: 

Cluj, RO

NTT DATA is a leading IT service provider and global innovation partner headquartered in Tokyo, with business operations in over 40 countries. We help develop innovative business and IT solutions for organizations in the public and private sectors. NTT DATA Romania provides development assistance and expert advice to IT service providers, system integrators, software companies and customers across various industries.

It is time to rethink what you expect from your employer

At NTT DATA Romania, we understand you are not just building a career – you are building a life. Our main asset is our people and we believe that our success depends on the opportunities you get to expand your talent. With 119.500 colleagues, business operations in over 50 countries and with many of the Fortune Global 100 among our clients, a career at NTT DATA offers you countless ways to make an impact in a fast growing organization. If you would like to be part of our stellar team, we invite you to apply online today.

Project Overview

 
The project involves 2nd level technical support activities in MS Dynamics CRM for 6 complex applications implemented globally at the greatest Bavarian automotive producer. The purpose of the applications is to steer different sales and financial services at the customer. The team is based in Cluj and consists in 5 colleagues who are locally managed.

 

What you can expect & what we want you to do

 

  • 2nd Level Support for MS Dynamics CRM (Consulting, Debugging, Logfile Analysis, Testing, MS SQL, ETL Consulting, SSIS)
  • Incident, Problem and Change Management
  • Changes and Problem Management
  • Implementation, testing, deployment and monitoring new releases
  • Knowledge Management in the ResolveIT tool
  • Release Management (deployment)
  • Debugging
  • Platform Support (Server Maintenance and Upgrades)
  • On-call duty is required

 
What you are good at & what you’ll need to win

 

  • At least 3 years of relevant experience in technical support roles 
  • Experience with MS Dynamics CRM, Windows Server, MS/SQL and Active Directory
  • Strong communication and customer orientation skills 
  • German and English knowledge is a must 
  • An ITIL qualification is preferable but not essential

Are you up for the challenge?

This is the opportunity to do something impactful and be part of a company that is revolutionizing the IT industry. And we couldn’t do it without someone like you. So what do you say, will you make the career move of a lifetime? If this sounds interesting, we look forward to receiving your application and meeting you soon!

Join NTT DATA Romania, grow your career and take advantage of our Home Office perks, sponsored certifications, premium Online Library, Relaxation Lounges, fantastic crew and many other benefits!

Should you have any queries or require further information, we are happy to hear from you at start.career@nttdata.ro . Not the job for you? Perhaps you have a friend who would be a perfect fit. Send them this link!


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