Technical Business Analyst

Who we are

We are looking for an experienced Technical Business Analyst to join our team.
You will be a key contributor to the successful implementation of the Pagero E-invoicing and PDC OCR tool. This role requires a proactive individual with strong analytical, project management, and cross-functional coordination skills, coupled with relevant Procure-to-Pay (P2P) process knowledge. The primary purpose is to understand, analyse, and document business needs and processes, drive efficient solutions, and facilitate seamless collaboration across Finance, IT, and external vendors, contributing to the project's timely and successful delivery while freeing up the project team’s capacity

What you'll be doing

• Process Mapping, Requirements Elicitation and Analysis:
• Lead workshops and interviews with AP, Procurement, and other stakeholders to gather detailed business, functional, and non-functional requirements specifically related to the AP (Accounts payable), Billing, and AR (Accounts receivable) process and their integration with Pagero
• Create detailed AS-IS and TO-BE process maps for E-invoicing and OCR processes
• Analyse current workflows (AS-IS), identifying pain points and opportunities for improvement through e-invoicing and OCR
• Translate business needs into clear, concise, and actionable specifications, including user stories, use cases, process flows, and data mapping rules
• Project Management & Coordination:
• Develop and maintain detailed task plans for assigned BA activities, ensuring alignment with the overall project schedule
• Proactively track progress, identify potential roadblocks, and escalate issues as needed
• Run weekly project sessions and ad-hoc meetings
• Facilitate cross-functional communication and coordination between Finance, IT Development, Testing teams, and external vendors (Pagero)
• Assist in the planning and execution of project-related meetings and workshops
• E-Invoicing & OCR Solution Design (P2P Integration):
• Contribute significantly to the design of the TO-BE P2P processes leveraging Pagero's e-invoicing and PDC OCR capabilities
• Collaborate with technical teams on data mapping between Pagero, Salesforce (via Mulesoft), and potentially other P2P related systems
• Assist in defining data validation rules, exception handling workflows, and user interface considerations for the P2P user experience
• Testing and Validation (AP, Billing and AR Scenarios):
• Develop and execute test scenarios and test cases, focusing on end-to-end AP, Billing and AR flows involving e-invoicing and OCR (mainly AP)
• Coordinate and participate in user acceptance testing (UAT) with Finance and Procurement users, ensuring the solution meets business needs
• Support the resolution of defects and issues identified during testing
• Create and maintain comprehensive project documentation, including AP, Billing and AR process flows, requirements documents, user guides, and training materials
• Communicate effectively with stakeholders on AP, AR, and billing related aspects of the project

What you'll bring along

• Bachelor’s degree in Informatics/ or similar field of study/or equivalent working experience is required
• A min 5-7 years demonstrable experience in a similar role, ideally within finance process analysis and improvement projects
• Prior experience working on projects that involve designing integrations, understanding data flows, and coordination among multiple systems or platforms
• Demonstrated ability to take ownership of tasks and deliver high-quality outputs independently
• Experience in project planning, task management, and tracking progress
• Excellent cross-functional communication and coordination skills
• Strong analytical and problem-solving skills
• Experience with requirements elicitation and documentation techniques
• Familiarity with software development lifecycles (SDLC)